Privacy Policy
Effective Date: September 14, 2024
At Piñon Pine Nuts, we understand the importance of protecting your personal information and are committed to ensuring your privacy is maintained. This Privacy Policy explains how we collect, use, and protect any information you provide to us when using our website, making purchases, subscribing to our newsletter, receiving SMS communications, or interacting with us in any other manner. By accessing or using our services, you agree to this Privacy Policy in full.
1. Information We Collect
We collect information that is necessary to provide you with the best possible service. This includes personal information you provide directly, such as when you make a purchase, sign up for our newsletter, join our waitlist, create an account, subscribe to SMS communications, or contact us through our website. The type of information collected may include, but is not limited to, your name, email address, physical address, phone number, payment details, and any other data you voluntarily provide to us. This allows us to process orders, communicate with you effectively, and deliver our products and services.
Additionally, we may collect certain information automatically as you navigate our website. This data is captured through cookies and similar technologies and may include your IP address, browser type, operating system, device information, the pages you visit on our website, and the time spent on those pages. This information helps us understand user behavior, improve site functionality, and tailor our marketing efforts.
SMS Communications:
If you opt-in to receive SMS updates, we will collect and use your phone number to send you text messages related to your account, orders, promotional offers, and other relevant communications. You can opt-out of SMS communications at any time by following the instructions provided in the text messages or by contacting us directly.
2. Use of Your Information
The personal information we collect is used primarily to fulfill your requests, whether that be processing your orders, answering your customer service inquiries, sending SMS notifications, or updating you on the status of your shipment. We may also use your information to send you updates, special offers, or promotions related to Piñon Pine Nuts, provided you have opted to receive such communications. Furthermore, we use your data to improve the functionality of our website, enhance your shopping experience, and analyze trends to better serve you.
We may also use your information for administrative purposes such as account management, fraud prevention, and ensuring compliance with legal obligations. If you’ve subscribed to our newsletter or opted into SMS updates, we will use your email address and/or phone number to send periodic communications. You can always unsubscribe from these marketing communications by following the instructions in the messages or contacting us directly.
3. Sharing Your Information
At Piñon Pine Nuts, we value your trust, and safeguarding your personal information is a key priority. We do not sell, rent, or trade your personal data to third parties. However, in order to efficiently operate our business, we may share your information with trusted service providers who assist us in operating our website, sending SMS messages, conducting our business, or servicing you. These third-party providers are contractually obligated to use your information only to perform the services we request and to protect your data to the same standard that we do.
Additionally, we may disclose your information if required by law, in response to a valid legal process, to protect our rights, or to enforce our terms of service. This may include cooperating with government authorities or responding to legal requests when we believe in good faith that disclosure is necessary to comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to help us recognize you when you return to our site. They allow us to track your usage patterns, store your preferences, and provide you with a more personalized experience. Cookies also help us identify issues with our website and improve its overall performance.
You have the option to control or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of certain features of our website. By continuing to use our website without adjusting your browser settings, you consent to our use of cookies and tracking technologies.
5. Security of Your Information
We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. All transactions involving sensitive information, such as payment details, are encrypted using secure socket layer (SSL) technology to protect your data during transmission. We also implement strict internal protocols to safeguard your information once it is received.
However, while we strive to protect your personal information, no method of transmission over the internet, via SMS, or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information and you acknowledge that you provide your personal data at your own risk.
6. Your Choices and Rights
We believe that you should have control over how your personal information is used. You have the right to opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link at the bottom of our emails, replying “STOP” to our SMS messages, or by contacting us directly. You may also request access to, correction of, or deletion of your personal information by reaching out to us through the contact information provided below.
If you have created an account on our website, you can review and modify your personal information at any time by logging in and updating your account details. Please note that some information may need to be retained for record-keeping purposes or to complete transactions that you initiated prior to the request for deletion.
7. Third-Party Links
Our website may contain links to other websites that are not operated or controlled by Piñon Pine Nuts. Please be aware that we are not responsible for the privacy practices of such third-party sites. We encourage you to review the privacy policies of any external websites before providing personal information to them. This Privacy Policy applies solely to information collected by Piñon Pine Nuts.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will promptly delete such information from our records. If you believe that a child under 13 may have provided us with personal information, please contact us immediately so we can take appropriate action.
9. Changes to Our Privacy Policy
From time to time, Piñon Pine Nuts may update this Privacy Policy to reflect changes in our practices, legal requirements, or the services we offer, including updates related to SMS communications. Any updates will be posted on this page, along with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our website and services, including SMS communications, following the posting of any changes to this policy signifies your acceptance of those changes.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, please feel free to contact us using the following information:
Piñon Pine Nuts
3521 N University Ave # 100,
Provo, UT 84604
